TECHNICAL SUPPORT and MAINTENANCE PLAN:

Professional, effective, prompt solutions are what we deliver to our customers.

Computers are wonderful tools and really helpful. They allow us to be more productive in our work. However, like any tool, computers must be maintained to continue working at optimum levels. In addition, many computer problems can be avoided if regular preventative maintenance is done. Unfortunately, many computer owners neglect the upkeep of their computers. This is understandable. Maintaining a computer requires a wide variety of skills and tasks. Simply understanding many of the tasks requires a fairly high level of knowledge. And even for those owners that understand the tasks, it can be hard to find the time to actually do the maintenance.

With WWECCS, you hire a company, not just individuals. Our technicians utilize company-wide resources every day to solve the toughesmt problems. We have an extensive knowledge base of industry-best practices that are tailored to provide the best solutions for your computing environmment.

Our Computer Maintenance Plan offers the assurance of regularly scheduled maintenance for small business and home computers plus the convenience of having all the work done for you, expertly and quickly. Allow us to do the maintenance that you have been putting off so that you can get the most from your computers!

When you sign-up for the Computer Maintenance Plan, one of our Technicians will perform an assessment of each computer to be included in the plan. He will record the make and model of the computer, the operating system it runs, any software programs used on the computer, and any peripherals used with the computer. We will keep this information on record so that prior to each scheduled visit, we can research what software updates will be required and have them ready.

Maintenance will be performed on a mutual convenient schedule. We will offer a recommendation based on how much use each computer gets and the type of activity that is done with it. Generally, heavily used computers could be maintained as often as monthly; computers used less often could be maintained every second, third, or fourth months.

Besides keeping your computer operating to the best of its ability, there are many other reasons to sign-up for the WWECCS Computer Maintenance Plan, even if you can do the work yourself. First, we can save you a lot of time. We do all the work of looking up and downloading the proper software updates for your computer prior to each visit. Since we are skilled at computer maintenance, we can perform each visit efficiently, minimizing the amount of time your computer is unavailable. Additionally, you get the assurance of a qualified professional doing the work. Oftentimes, updates from software vendors claim to fix a problem, but either don't correctly fix the problem, or have other side-effects. We have the expertise to research new software updates to ensure that they do not cause problems for your computer.

I.S.P. System Support: